Terms of service.

Effective Date: September 2, 2025
Company: NB Monument Design Studio Ltd (“Company,” “we,” “our,” or “us”)
Website: monumentdesignstudio.com

1. Acceptance of Terms

By accessing or using this website and our services, you (“User,” “Customer,” “Client,” or “you”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our website or services.

We reserve the right to modify or update these Terms at any time, and any changes will take effect immediately upon posting on this website. Your continued use of our services constitutes acceptance of any revised Terms.

2. Services Provided

NB Monument Design Studio Ltd specializes in digital design services, including but not limited to:

  • Custom memorial artwork and stone design concepts

  • Photo retouching and portrait preparation for engraving and ceramic printing

  • Delivery of high-resolution digital files in specified formats (e.g., BMP, PNG, PSD, JPG )

All services are digital-only; no physical products will be shipped unless explicitly stated.

3. User Responsibilities

By using our website and services, you agree that:

  • You will not use the website or its content for unlawful or prohibited activities.

  • You will provide accurate information during any purchase or inquiry.

  • You are responsible for safeguarding your account information and any content you submit.

  • You will not reproduce, distribute, or exploit any content without prior written consent from NB Monument Design Studio Ltd.

4. Intellectual Property Rights

All content, artwork, photographs, designs, branding, and written material displayed on this website are copyrighted and owned by NB Monument Design Studio Ltd. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
Trademarks, logos, and business names displayed on the site may not be used without express permission.

5. Pricing, Payments & Refund Policy

  • All prices are listed in GBP (British Pound Sterling) unless otherwise stated.

  • Payments are processed securely through approved third-party payment providers (e.g., Stripe, PayPal).

  • Due to the digital nature of our services, all sales are final, and no refunds are offered unless an error occurs on our part.

  • For custom orders, revisions are limited to the agreed terms at the time of purchase.

6. Delivery of Digital Products

All purchased digital files are delivered electronically via secure download links or email. Delivery timelines are communicated prior to purchase.
We are not liable for delays caused by technical issues beyond our control, such as third-party service interruptions or email delivery problems.

7. Limitation of Liability

We make every effort to ensure the accuracy and quality of our services; however, we are not liable for:

  • Any indirect, incidental, or consequential damages resulting from the use of our services.

  • Customer misuse of provided digital files or engraving results produced by third-party machinery.

  • Delays, interruptions, or loss of data caused by network or hosting providers.

8. Privacy

Your privacy is important to us. All personal data is handled according to our Privacy Policy . By using our services, you consent to the collection and processing of your information as described in the Privacy Policy.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes or claims arising from these Terms shall be resolved exclusively in the courts of England and Wales.

10. Contact Information

For questions about these Terms or our services, please contact us:
📧 info@monumentdesignstudio.com
🌐 monumentdesignstudio.com